Product Returns — 30 Days to Decide
We want you to be confident in your choice and satisfied with your purchase. That’s why we offer a 30-day trial period, during which you can return the product for any reason.
Return Shipping Costs
Please note: return shipping is paid by the customer. Please send returns to our store address: Nowogrodzka 6A/102, 00-513 Warsaw, Poland. To arrange a return, contact us at tel. +48 573 580 840 or e-mail shop@wrdtunes.com.
If you are unable to ship the parcel yourself, we can provide our own shipping label. The label cost will then be charged to you based on a proforma invoice, and we will ask you to cover it before the label is issued.
Return Conditions:
To qualify for a return, the product must retain:
- its original factory condition
- its full functionality and consumer properties
- complete contents, including:
- original packaging
- labels and manuals
- software CDs (if included)
- all inserts and accessories that came with the product
Items Not Eligible for Return:
Please note that the following items are not eligible for return:
- cables and connectors
- software
- products purchased with a voucher and registered by serial number
- custom-fit accessories (e.g., earbuds, earpads)
- needles and cartridges
- care and hygiene products
